We stand by the quality of our engineering. If our service does not meet your expectations or technical requirements, we provide a transparent path for resolution.
A money-back guarantee applicable when a user is unsatisfied with product quality or experiences technical service failures.
Refund requests must be initiated within 7 days of the initial payment to be considered valid for processing.
Approved refunds are typically disbursed via mobile financial services within 7 to 14 working days.
To initiate a request, please follow these institutional protocols:
Call **01515297658** between 8 AM and 11 PM. You will need to provide the email address or phone number used during registration.
Clearly state the reason for your request. Proper validation of technical issues or quality concerns is required for approval.
Once processed, you will receive a formal confirmation via email. Funds will be returned to your original payment account.
In case of an accidental purchase, you may transfer to a different service. If the new service cost is higher, the balance must be paid; if lower, the difference will be refunded.
Refunds are void if you continue active participation in the service after filing a request or if the 7-day eligibility window has passed.
For issues exceeding 14 working days, please contact our primary administrative line.
Once a refund is implemented, the enrolled service will be permanently removed from your profile. All technical progress, certifications, and data associated with that service will be erased. Re-enrollment will require starting the service from the beginning.
InnovaTech Bangladesh | 62/1, Tejturi Bazar Chowk Lane, East Rajabazar, Dhaka
A Legacy of Engineering Excellence since 2016